ID: 24-1112 Location: Victoria, BC

Guided by the organizational Vision of being Your best transportation solution and Mission of Delivering transportation services you can rely on, the Vice President and Chief Operating Officer (COO) reports to the CEO and is a is a key contributor to the Senior Leadership Team. The COO is responsible for leading and managing the delivery of conventional, custom and para transit services to communities throughout BC, outside the Greater Vancouver regions, while planning and executing on strategies and furthering the strategic corporate agenda for BC Transit.

The COO provides leadership and direction to the Operations Division, applying strategic thinking and results orientated leadership to ensure that the business plan objectives are achieved, and that the division is successful in meeting the targets of its business objectives. The COO provides leadership in resource management and in mentoring, coaching, and developing a management team to deliver safe and reliable Transit services. This is achieved through a team of approximately 900 transit professionals in Victoria and partnerships with local governments and private sector operators throughout BC. Relationship-building is key in working with diverse internal and external stakeholder groups, as the COO develops service standards according to the needs of customers and within the realm of government policies and available resources. As a member of the organization’s executive team, the COO shares responsibility for policy development, planning, and implementation of cross-division initiatives, and contributes to achieving the corporate goals of government. Representing the division and the province on various committees, task forces, and teams, the COO provides input on program initiatives as required.

This is an outstanding opportunity for a progressive, values-based operations executive to take a dynamic, complex organization to the next level. With an ongoing initiatives focused on electrification and automation; challenges with human resources, maintenance, and procurement; coupled with increased service demands from the broader public, it is a time of sustained transformation in the transit sector. The COO should serve as a mature and calming presence in the “eye of the storm”, balancing day-to-day contingencies with longer term initiatives. With a cohesive and supportive executive team, and an engaged operations division, the COO role will provide a meaningful challenge for leaders aligned with BC Transit’s important mission, addressing key issues such as climate change, affordability, and making lasting impacts in communities across the Province.

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First Resume Review: October 4, 2024