ID# 23-2303 Location: Edmonton, AB

The City Plan, Council’s policy direction, and ensuring a consistent City of Edmonton presence across social and traditional media channels are the areas of focus for the Chief Communications Officer. The role works collaboratively with the Executive Leadership Team as the primary agent of the City Manager’s strategic management and integration accountability and is highly focused on strategic-level communications. Proactively, the Chief Communications Officer will play a transformative role in how the City communicates its lived experiences and how this is shared effectively.

While the City has a decentralized model with communications as part of various departments, the corporate orientation for the Chief Communications Officer includes strong central programming for brand initiatives, effective stewardship of corporate communications channels, an effective crisis and issues management response program, and an integrated approach to service delivery. The external orientation includes ensuring a strong and balanced community voice in how the City demonstrates progress on key initiatives and a solid understanding of Edmontonians’ views through the leadership of a corporate research and engagement program.

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