ID# 22-14 Location: Calgary, Alberta
The western Canadian Director of Customer Management & Trade Development will lead the Regional Customer Management Team comprised of five Key Account Managers, two Trade Development Managers and two Coordinators. This leadership role will own all aspects of the relationships and communication with Liquor Boards and private Retail Chain customers within the most dynamic Alcohol Retail region in Canada, the British Columbia, Alberta, Saskatchewan, and Manitoba markets. This includes interacting with all strategic departments within the customer framework including category management, inventory, purchasing, procurement, and logistics. The role is responsible for delivery of PMA Performance Targets (shipments) as identified in PMA’s annual planning process. Your success is defined by your ability to lead the development of annual customer plans working collaboratively with Trade Development and PMA Brand Management teams to deliver on Brand and Supplier objectives. The Director is also responsible for coaching, development and leading the performance management of all members of their team.
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